Terms of service

Terms of Service

Overview
This website is operated by Twisted Flames. The terms β€œwe,” β€œus,” and β€œour” refer to Twisted Flames throughout this site. We provide this website and all related information, tools, and services to you, the user, subject to your acceptance of these Terms of Service and all related policies.

By visiting our site or making a purchase, you agree to these Terms of Service (β€œTerms”), including any additional terms and policies referenced herein or linked to. These Terms apply to all visitors and users of the site, including browsers, customers, merchants, vendors, and content contributors.

Please read these Terms carefully. If you do not agree with any part of these Terms, please do not use the website or services. Your continued use of the site confirms your acceptance of these Terms.

We may add new features or tools to our store that will also be subject to these Terms. Please check this page regularly for updates. We reserve the right to update or modify these Terms at any time by posting changes on our website. Your ongoing use of the site constitutes acceptance of such changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products and services.


Section 1 – Online Store Terms

By using this site, you confirm that you are at least the legal age of majority in your jurisdiction or have consent from a parent or guardian if you are a minor.
You agree not to use our products or services for any illegal or unauthorized purpose, or in any way that violates local laws.
You may not transmit harmful software, viruses, or destructive code through the service.
Violating these Terms may result in immediate termination of your access.


Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time for any reason.
Content you submit (excluding payment info) may be transmitted unencrypted across networks. Payment information is always encrypted.
You may not copy, reproduce, resell, or exploit any part of the service or website without our written consent.
Headings are for convenience and do not affect the meaning of these Terms.


Section 3 – Accuracy of Information

We do not guarantee that all content on the site is accurate, complete, or current. Information is provided for general reference only and should not be solely relied upon for decision-making.
Historical information may be included but is not updated regularly.
You are responsible for checking the site for updates.


Section 4 – Changes to Service and Pricing

Product prices and services may change without notice.
We may modify or discontinue any part of the service at any time without liability.


Section 5 – Products and Services

Certain products or services may only be available online and in limited quantities, subject to our Refund Policy.
We strive to accurately display product colors and images but cannot guarantee monitor color accuracy.
We may limit product sales by person, region, or jurisdiction, and reserves the right to discontinue products without notice.
All offers are void where prohibited by law.
We do not guarantee product or service quality will meet your expectations.


Section 6 – Billing and Account Information

We reserve the right to limit or cancel orders at our discretion, including orders placed by the same customer or payment method.
If an order is canceled or changed, we will attempt to notify you via the contact info provided.
You agree to provide accurate and current billing and contact information and to update it as necessary.

For more information, please see our Refund Policy


Section 7 – Optional Tools

We may provide access to third-party tools or resources. We do not control these tools and are not responsible for their content or functionality.
Your use of third-party tools is at your own risk, and you should review their terms before use.
Future features or tools added to our site will also be subject to these Terms.


Section 8 – Third-Party Links

Our site may contain links to third-party websites or resources.
We are not responsible for the content, accuracy, or policies of these third parties and disclaim all liability related to them.
Please review any third-party terms before engaging with their products or services.


Section 9 – User Comments and Submissions

If you submit content such as ideas, feedback, or contest entries, you grant us permission to use, edit, publish, and distribute this content without compensation or obligation to you.
We may remove any content we find objectionable or in violation of these Terms at our discretion.
You agree your submissions do not infringe on third-party rights and do not contain harmful material.
You are responsible for your submissions and their accuracy.


Section 10 – Personal Information

Your personal data is handled according to our Privacy Policy


Section 11 – Errors and Omissions

We may correct errors, inaccuracies, or omissions and change product information or cancel orders without prior notice.
We are not obligated to update site information except where required by law.


Section 12 – Prohibited Uses

You may not use this site or its content to:

  • Engage in unlawful activities;

  • Violate regulations or infringe on intellectual property;

  • Harass, abuse, or discriminate against others;

  • Submit false information or malware;

  • Collect personal data from others without consent;

  • Spam or interfere with security measures.

We may terminate your access for prohibited conduct.


Section 13 – Disclaimers and Limitations of Liability

We do not guarantee uninterrupted or error-free service.
You use the site and services at your own risk.
All products and services are provided β€œas is” without warranties of any kind.
To the fullest extent permitted by law, we are not liable for damages arising from your use of the site or products.
Some jurisdictions do not allow certain limitations, so liability may vary.


Section 14 – Indemnification

You agree to defend and hold harmless Twisted Flames and its affiliates from any claims arising from your violation of these Terms or applicable laws.


Section 15 – Severability

If any part of these Terms is found unenforceable, the rest will remain in full effect.


Section 16 – Termination

These Terms remain effective until terminated by either party.
We may terminate your access without notice for violation of these Terms.
Obligations and liabilities incurred prior to termination survive termination.


Section 17 – Entire Agreement

These Terms, along with our policies, form the entire agreement between you and us regarding use of the site and services.
No waiver of rights shall be implied by our failure to enforce any provision.


Section 18 – Governing Law

These Terms are governed by the laws of the United States.


Section 19 – Changes to Terms

We reserve the right to update these Terms at any time by posting changes here.
It is your responsibility to review them periodically.
Continued use of the site after changes indicates your acceptance.


Section 20 – Contact Us

If you have questions about these Terms, please contact us at:
Email: twistedflamesteam@gmail.com